Claims team: 01285 626 020 Mon-Fri: 9am - 5pm
Call free 0800 091 2832 Mon - Fri: 8am - 7pm, Sat: 9am - 5pm
Let us know what gadget you want to insure, and we'll get a price in seconds.
Choose the level of cover that best suits your needs. Hover over a component to learn more.
After purchase a 14-day exclusion period will be activated meaning if your gadget is either stolen, lost, damaged or breaks down you are not able to claim.
Your policy documents will be sent to the email address you specify. If they are not received, and you are unable to locate them in your spam folder, please contact us.
If you decide that you want to cancel your policy please contact the administrator and return your insurance documents to Rock insurance, 135 Griffin House, Crawley High Street, Crawley, RH10 1DQ or email us at Admin@gadgetbuddy.com.You may cancel a policy, without giving reason, within 14 days of you receiving your policy documents. You will receive a full refund of all premium paid provided that no claim has been made and you do not intend to make a claim.You may also cancel your policy at any time after the initial 14 day cooling-off period. If you opted to pay monthly there will be no refund because you will have only paid for the cover you have received. If opted to pay annually, and provided no claim has been made, you will receive a proportionate refund of the annual premium less an administration fee, charged by the Administrator, equal to £10.
Note you won't be able to make a claim in the 14 days after receiving your policy documents.For Theft, Accidental Loss (if covered) and Malicious Damage Claims be sure you have notified the appropriate local Police authority within 24 hours of discovering the incident and obtain a Crime reference/Lost Property number and a copy of the Police Crime report (where a report has been compiled). Should you be claiming for the theft or accidental loss of your telephone you must also contact your network provider within 24 hours of discovering the incident to place a call bar on the handset. For all claims (including Theft, Accidental Loss, and Malicious Damage) you need to contact us on 01285 626 020 (local call rate) immediately after of discovering the incident (or in the event of an incident occurring outside of the United Kingdom, the Channels Islands or the Isle of Man, immediately after of returning to the United Kingdom, the Channel Islands or the Isle of Man).
gadgetbuddy.com is a trading name of Rock Insurance Services Limited who is authorised and regulated by the Financial Conduct Authority (FCA) number 300317.
Registered address is 3rd Floor, Griffin House, 135 High Street, Crawley, West Sussex, RH10 1DQ. Company number 04255878.